ASPECT TELESET PDF

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Log In. Thank you for helping keep Tek-Tips Forums free from inappropriate posts. The Tek-Tips staff will check this out and take appropriate action. Click Here to join Tek-Tips and talk with other members! Already a Member? Join your peers on the Internet's largest technical computer professional community.

It's easy to join and it's free. Register now while it's still free! Already a member? Close this window and log in. Join Tek-Tips Forums! Join Us! By joining you are opting in to receive e-mail. Promoting, selling, recruiting, coursework and thesis posting is forbidden. Students Click Here. I'm a web developor and I'm trying to communicate with an Aspect Telset using abcon I have managed to log on and off the aspect teleset but I can't figure out how to dial an outside line, which is something I really need to do.

Thanks in advanced, Sorry for the stupid question. You use the abcon1. The response is handled by the placecall response event. You retrieve that response through Abcon1. You can also use the outside line key to select an outside line and place a call. Initially, you should setup the following sections in your app: 1 CTI connectivity section 2 Agent login 3 Line Key Section outside 1, outside 2, inside line 4 Feature Keys Section ready, wrap-up, transfer, release, hold, and conference.

If you are loggin onto the teleset, you just need to use the other methods to do what you want as explained above. Thank you so much for your reply.

I'm just not getting this. I have been able to use the Functions Keys hold, transfer, conference, ready, release, wrap-up , but thats it. I can't seem to access the other keys such as outside line 1, outside line 2, inside line.

Here is two examples of the functions keys Also do you know where I can get the docs for the ocx? Thanks in advanced. As follows: Place Call: ocmiwrapper. Thank you for the examples. I have tried them and keep gettings a response of "N". I know that "N" is a response I would get is the Aspect Teleset could not perform that function at that time.

The "I" respone is an invalid command. So it appears to be a valid command that can't be performed for some reason. I'm going to do some more research but thank you so much for your help. Also, would it be possible to email me the docs. I don't have them and my company seems to be really slow at getting them to me. Arznrchrd, Wow you pretty much know this stuff. May I ask how or where you learned how to program Aspect. I have a lot of work ahead of me and would like to get some training on programming Aspect.

The control has been out for a long time. Just working with it a lot. Aspect has training on it as well. Red Flag This Post Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework. Close Box. Students Click Here Join Us! Posting Guidelines Promoting, selling, recruiting, coursework and thesis posting is forbidden.

RE: New to Aspect You use the abcon1. RE: New to Aspect Thank you so much for your reply. RE: New to Aspect The control has been out for a long time.

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Aspect TeleSet 3 Call Centre IP Turret Phone 7000-2701 DS9B | eBay

Free shipping. Aspect communications teleset 16 port interface card - rev. These are from Garlands call centres in the north of England which closed. Skip to main content. Email to friends Share on Facebook - opens in a new window or tab Share on Twitter - opens in a new window or tab Share on Pinterest - opens in a new window or tab. Add to Watchlist.

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